Student Help Resources at Manchester

Manchester Community College Website

Website:http://www.manchestercc.edu

Blackboard

Visit the Student Support website at websupport.ct.edu, that includes FAQs, tips/guides, other related support resources and a web-based form to submit a help ticket to the Blackboard Student Support Center.

Faculty/Staff:  ETDL Sandbox at 860-512-2857 or email sandbox@mcc.commnet.edu.

 

Student Password Reset

Students who have forgotten their password should use the web reset utility at: http://supportcenter.ct.edu/NetID/pswdmenu.asp. If the web reset utility is unsuccessful, students should contact the Registrar’s Office at 860-512-3220 (email GenInfoRegistrar@mcc.commnet.edu) or the Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu). Students can walk into the Registrar’s Office or Technology Help Desk (room L204) for assistance during normal business hours.
Help after hours can be found at Support & Information

Student Self-Service

Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu

Library off-campus Proxy

Library Reference Desk at 860-512-2880- or 860-512-2883

Faculty and Advisor Self-Service

Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu

Employee (Faculty & Staff) password reset

  • Staff: Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu).
  • Faculty may use the web reset utility at: www.commnet.edu/netid/password.aspx. You will need to provide the last 4 digits of your Social Security Number, date of birth, and answer to your security question. If the web reset utility is unsuccessful, contact the Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu). You can walk in for assistance during normal business hours.
     - Student workers: contact Technology Help Desk at 860-512-3456.

Finance Self-Service

Regina Ferrante, Director of Finance and Administrative Services, 860-512-3632

myCommNet Alert

Technology Help Desk
860-512-3456
ma-helpdesk@mcc.commnet.edu
Walk-in help is available during normal business hours in room L204.

Office 365 (Authentication Issues)

Technology Help Desk
860-512-3456 ma-helpdesk@mcc.commnet.edu
Walk-in help is available during normal business hours in room L204.

SANS Securing the Human

Barry Grant, Director of Information Technology at bgrant@manchestercc.edu or 860-512-3402