When browsing the Web, pop-upwindows are often simply advertisements, and they can be distracting and annoying. However, in Blackboard, certain tools require that new pop-up windows display to users. Pop-up blocker settings and software may even block a Blackboard test or quiz from opening--if the instructor has set it to open in a new window--so it's important to know how to manage pop-up blockers that may be enabled on your web browsers, custom toolbars, or other programs such as anti-virus software.
Although you can generally turn a pop-up blocker off, a safer option is to manage your popup blocker settings by adding Blackboard (and, if you're a Community College student, myCommNet) as a "trusted site" that will allow popups to display.
- To allow Blackboard popups enter the following: *.ct.edu
- To allow popups from my.commnet.edu, enter: *.commnet.edu
The screenshot below shows how this would be accomplished in FireFox (a browser we recommend for PCs or Macs):
If you're using a different browser, the steps might be different. Below are some links to websites that can help you manage your pop-up blockers on the most common web browsers, toolbars, and other applications.
- FireFox browser: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting:
- Internet Explorer browser: http://windows.microsoft.com/is-is/windows7/internet-explorer-pop-up-blocker-frequently-asked-questions
- Google Chrome browser: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95472
- Safari for Mac OSX Mountain Lion: http://support.apple.com/kb/PH11946
- Google toolbar: http://support.google.com/toolbar/bin/answer.py?hl=en&answer=9171
- Yahoo toolbar: http://help.yahoo.com/tutorials/toolbar/popup/ct_popup1.html
- Anti-virus software: Anti-virus applications can also block popups and may require settings changes. If you are uncertain whether you have anti-virus software installed, check your computer's list of installed programs. Some of the most popular anti-virus programs are: Norton, McAfee, Symantec, Zone Alarm, Kaspersky, Trend Micro, AVG, BitDefender, Microsoft Security Essentials, and Panda. This is not intended to be a complete list, however--there are many others.
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