myCommnet and related services unavailable - Sunday 4/27
Last edited on Thursday, April 24, 2014 - 07:08.
On Sunday May 4th from 6am to 12 noon, myCommnet and services accessed via myCommNet will be unavailable due to required maintenance that is being performed. Services that will be unavailable during this time, include: myCommnet; Banner Self-Service; Library Services found on the Library tab.
Services that will still be accessible, but will require a direct login, include:
SafeAssign will be unavailable April 26, 10am to 12pm
Last edited on Thursday, April 17, 2014 - 09:36.
The SafeAssign tool in Blackboard will be unavailable on Saturday, April 26, 2014 from 10am to 12pm.
For the first half hour, SafeAssign functionality will not be available and an error will be displayed to the user. For the remainder of the maintenance window, papers will not be processed. Papers submitted during this maintenance window will be queued, and reports will be delayed until after the maintenance has completed.
Immediately after maintenance, users will experience a new look and feel on their originality reports.
Cisco WebEx - Change Impacting Recording Links
Last edited on Tuesday, March 25, 2014 - 13:32.
February 25th, 2014: Cisco has made a change recently (cryptographic key update) that impacts any WebEx recording links that were created and shared (web pages, email messages, or documents) prior to January 29th, 2014. It is recommended that if you have shared a WebEX recording link prior to January 29th, that you follow the steps in the User Guide for the WebEx Cryptographic Key Update before February 28, 2014.
Errors when Access Blackboard (2-18-2014)
Last edited on Tuesday, February 18, 2014 - 12:26.
We have been receiving inquiries from ConnSCU customers who indicate problems while accessing or working within Blackboard Learn while using the Internet Explorer web browser. We have been informed by Blackboard that this has to do with recent updates to the IE browser, and they are in the process of applying fixes to the system. For now, if you experience issues with Blackboard while using IE, simply use a different web browser, such as FireFox or Chrome.
Why can I log in to myCommnet but not Office365?
Last edited on Thursday, February 6, 2014 - 10:11.
First, there are a couple things you should check.
- Make sure you are typing in your NetID (not email address) as the username.
- Check that you typed your NetID correctly (email@example.com)
- Verify that you are getting the popup Authentication window. If you never get the chance to put your password in then you may need to adjust your internet settings so that you are prompted for your password.